Frequently Asked Questions
No, despite our brand name, we do not sell insurance or buyer protection policies. You are purchasing a comprehensive digital guide (an e-book). It is designed to act as your personal shield, teaching you the exact insider secrets to spot and avoid misleading online stores before you lose your money.
No, this is a digital e-book (PDF format). This means there are no shipping delays or extra costs. As soon as you complete your order, the guide is instantly sent to your email inbox. You can start reading it right away on your smartphone, tablet, or computer.
You have a sharp eye! Yes, we use Shopify and standard checkout buttons (like Shop Pay). We want to be completely transparent about this. The software itself is perfectly safe, secure, and used by millions of legitimate businesses. The problem lies in how certain anonymous sellers use it to hide their identity and delay shipping. We use this platform simply because it is the safest, most encrypted way to process your payment and deliver this digital guide directly to you.
Absolutely. We wrote this guide specifically for everyday shoppers, not computer experts. There is no complicated tech jargon. We explain everything in simple, plain English, using clear examples and pictures to show you exactly what "red flags" to look out for on your screen.
We want this guide to save you money, not cost you money. That is why we offer a straightforward, 30-day money-back guarantee. If you read the e-book and feel it hasn't given you the confidence and tools to shop safely, just send an email to our support team. We will refund your purchase immediately, no questions asked.
When you purchase the guide, you are automatically added to our private email community. We will send you regular updates, alerting you to new, suspicious webshops that are currently targeting social media feeds, so you are always one step ahead.
